Increased queue times and higher latency for parse and extract requests.
Resolved·Degraded performance

New deployments rolled out and latency was resolved.

Wed, Jul 30, 2025, 03:45 PM
(3 weeks ago)
·
Affected components
Updates

Resolved

New deployments rolled out and latency was resolved.

Wed, Jul 30, 2025, 03:45 PM

Identified

We identified the issue was a result of an updated environment variable causing autoscaling of an inference service to fail.

Wed, Jul 30, 2025, 03:31 PM(14 minutes earlier)

Investigating

Latency started spiking at this time.

Wed, Jul 30, 2025, 12:45 PM(2 hours earlier)