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Degraded latency for Extract
Resolved·Degraded performance

This is resolved. The cause was a Redis connection issue, which we have fixed. Extract and Split latency is back to normal. Thank you for your patience.

Thu, Aug 13, 2026, 04:54 PM
(1 month ago)
·
Affected components
Aug 13, 2026, 04:31 PM
04:54 PM
Extraction
Splitting
Updates

Resolved

This is resolved. The cause was a Redis connection issue, which we have fixed. Extract and Split latency is back to normal. Thank you for your patience.

Thu, Aug 13, 2026, 04:54 PM

Investigating

We are seeing elevated latency on Extract and Split requests. Requests are completing, but slower than normal. We are investigating and will post an update shortly.

Thu, Aug 13, 2026, 04:31 PM(23 minutes earlier)