Resolved
This is resolved. The GPU cluster issue has been fixed and Extract latency, including requests that use citations or confidence scores, has returned to normal. We confirmed full recovery. Thank you for your patience.
Monitoring
We have rolled out a fix and latency has returned to normal. We are monitoring to confirm the issue is fully resolved.
Identified
Extract requests that use citations or confidence scores are seeing elevated latency. The cause is an issue with one of our GPU clusters.
